What this site is for
Having a heat pump installed is a project with a survey, a design, a grant application, a fitting and a handover, and each stage has rules and deadlines that a homeowner rarely sees written down in one place. This site sets them out in order, with the official prices for each size of heat pump and the dates the grant scheme imposes, so that a quote can be read with some confidence.
What it is not
- It is not an installer. It does not survey, design, supply or fit heat pumps, and it has no engineers.
- It is not a scheme or an authority. It is not part of the government, Ofgem, DESNZ or MCS, and it cannot approve or speed up a grant.
- It holds no accreditation. Where MCS, RECC, HIES or TrustMark appear on these pages, they are registers for you to check an installer against, not badges of ours.
- It publishes no reviews or ratings, and no prices of its own: every price is an official median.
- It gives no warranty on any installation. Product warranties come from the manufacturer and workmanship cover from the installer.
- It does not arrange finance and gives no financial advice.
Who publishes it
Published by SEO-DONS LTD (company no. 16766013), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. You can check the company on the Companies House register. The site has no named authors: it is written and checked by the publisher, and each page shows the date its figures were last checked.
What happens to an enquiry
The form on each page sends your message to SEO-DONS LTD. We read it and reply by email. Sending a question costs nothing and commits you to nothing. The privacy notice explains what is kept and why.
How the content is kept accurate
Every figure comes from a primary source: DESNZ statistics for prices, GOV.UK and Ofgem for the grant rules, legislation.gov.uk for planning, MCS for the standards and HMRC for VAT. The full list is on where the figures come from. When a source updates, the page is rechecked and its date changed. If you find something wrong, tell us through the form and include the source.
For the grant's own rules, the definitive source is GOV.UK.